The Rules

Community guidelines.

Short, enforced, and the same for everyone. Violations are not debated — they are actioned.

For reviewers

If you are writing a review

01
First-hand experience only
Only review a service you personally used and paid for. Second-hand reports, rumour, or reviews based on what someone else told you are not permitted.
02
Be specific and factual
Rate quality, on-time delivery, communication, plagiarism, and value based on what actually happened to you. Vague or emotional content without factual basis will be moderated.
03
No paid or incentivised reviews
If you received anything of value — discount, cash, free order, gift — in exchange for your review, you must disclose it. Undisclosed incentivised reviews are a violation and may be reported to the CCPA.
04
No personal information
Do not include names, emails, phone numbers, or any personally identifiable information of individuals — yours or anyone else's. We strip suspected PII automatically.
05
No competitor promotion
Reviews are not advertising space. Do not name, link to, or promote a competitor of the service you are reviewing.
06
No defamatory or illegal content
Reviews must not contain false statements of fact presented as true, threats, obscene content, or content that violates Indian law. Truth is the standard — not just opinion.

For service providers

01
Respond, don't attack
Public responses to reviews must be professional, factual, and constructive. Do not threaten, insult, or dox reviewers.
02
No review manipulation
Do not solicit, incentivise, or coordinate fake reviews — positive or negative. This includes instructing staff, customers, or third parties to post manipulated content. Violation results in a permanent 'Manipulation Detected' label on your listing.
03
No legal threats against reviewers
Using legal threats to silence genuine reviewers is a violation of these guidelines and may itself be reported to consumer authorities. StudyVerdict will not remove a genuine review because of a legal threat.
04
Dispute through the process
If you believe a review is factually incorrect, submit a formal dispute through grievance@studyverdict.com with supporting evidence. Do not attempt to contact or pressure the reviewer directly.

Enforcement

→ Review rejected or removed without notice.
→ Account suspended or permanently banned.
→ Provider listing publicly labelled "Manipulation Detected" — this label is permanent and is not removed upon subscription cancellation.
→ Subscription terminated without refund.
→ Evidence of manipulation shared with the Central Consumer Protection Authority (CCPA) where warranted.